Green Pharmacy: Everyday Herbs & Supplements

Refund and Return Policy

At Holistic Soul, we are dedicated to providing you with high-quality digital products and resources that support your holistic wellness journey. We understand that sometimes a purchase may not meet your expectations, and we are here to help.

Digital Products Refund Policy

Due to the nature of digital products, we generally do not offer refunds once a purchase has been completed. However, we are committed to your satisfaction, and we will address any concerns you may have regarding your purchase.

Eligibility for Refunds

Refunds will be considered on a case-by-case basis within 2 days of your purchase if one or more of the following conditions are met:

1. Technical Issues: If you experience a technical issue that prevents you from accessing the digital product, and our support team is unable to resolve the problem within a reasonable timeframe.
2. Incorrect Product: If you mistakenly receive the wrong digital product, we will either correct the error or provide a refund if the correct product cannot be delivered.
3. Unintentional Duplicate Purchase: If you accidentally purchase the same digital product more than once, we will issue a refund for the duplicate transaction.

Non-Refundable Circumstances

Refunds will not be issued in the following circumstances:

• Change of Mind: If you decide that you no longer want the product after purchase.
• Lack of Usage: If you do not use or download the product after purchase.
• Incompatibility: If the digital product is incompatible with your devices or software, it is your responsibility to ensure compatibility before purchase.

Affiliate Products

At Holistic Soul, we may recommend or feature products from third-party companies through affiliate links. Please note the following regarding affiliate products:

• Responsibility: Holistic Soul is not responsible for the quality, delivery, or support of affiliate products. These are managed by the respective third-party companies.
• Refunds and Returns: Refunds and returns for affiliate products must be handled directly with the third-party company from which the product was purchased. Please review their specific refund and return policies before making a purchase.
• Affiliate Earnings: Holistic Soul may earn a commission from purchases made through affiliate links. This does not affect the price you pay and helps us continue to provide valuable content and resources.

How to Request a Refund

To request a refund for a digital product purchased directly from Holistic Soul, please contact our customer support team at support@holisticsoul.life. In your request, please include the following details:

• Your full name
• Order number
• Date of purchase
• A detailed explanation of the issue

Our team will review your request and respond within 3-5 business days.

For affiliate products, please follow the refund and return procedures outlined by the third-party company.

Contact Us

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support@holisticsoul.life. We are here to support you on your holistic wellness journey.

Thank you for choosing Holistic Soul.recommendations to each client's specific situation.